What if your “Best People” were “All of Them”?
We take some things so much for granted that we never question them. “He just has a knack.” “There’s no such thing as foolproof.” “It takes a long time to really train people.” “A major quality improvement is a major challenge.”
The problem—and it is a big, expensive problem in every industry—with “everybody knows” is we “know” there’s no solution so we never think to look for one. The “box” is so much a part of the scenery that we never question it, far less think outside it.
When it comes to training, “everybody knows” it is vital, but that: a) it takes too long; b) you’re doing well if more than 50% of the people you train can do the job without errors; and c) after the training is complete, it takes months to get people really up to speed, and in the meantime productivity and quality tend to suffer.
So we asked these questions: “What if the best practices, knowledge and skill of your best performers could be relayed without error or alteration to everyone else, without tying up the high producers in endless on-the-job apprenticeship? What if we could ensure that every trainee learned every nuance of a job, every skill, all the hard won know-how of the successful veteran staff, and came out of the training 100% proficient and able to do the job error-free? What if we could do it in half the time, without pulling top producers off their own jobs?”
We have a 27-year track record of turning the experience and expertise of a company’s top performers into precise, teachable trainings. Combined with our 100% Proficiency training methods, these trainings ensure employees can and do learn to perfection. When the training is complete, they are error-free, completely comfortable on the job, and quite often out-perform many of the “old hands.”
We’ve worked in all kinds of industries across 28 countries. We work fast and we’re effective. We’ve helped many organizations improve productivity and quality rapidly.
Training for Competence
Reading a training manual does not guarantee competence, so we design a step-by-step, customized training program that does guarantee your workforce will achieve full competence. We use a proprietary training process called 100% Proficiency® that is the only known training method to guarantee your employees will achieve full competence by the end of training.
We can train your trainers and managers in this process so they can conduct this same effective training into the future.